You can Call Customer Service or make payment through automated phone system if you have your member Id. If you still don’t have your member Id, please call Customer Service to make payment at (844)633-5325
As a Baylor Scott & White Member, you have a wealth of local benefits. Manage all your healthcare needs, by registering at MyBSWHealth and have everything in one place.
Make a Payment through the MyBSWHealth. Please have your method of payment handy—either credit card or bank account.
Or you can also call customer service at (844)633-5325 if you don’t have a Member ID Number:
Operator will ask these questions answer in these order to pay automatically or speak to representative at the end.
For Spanish press #8
which of these sounds right for you?
Say “I’m a member”
are you calling to pay your insurance premium?
Say “YES”
ARE YOU A MARKETPLACE MEMBER
Say “YES”
TO PAY YOR BILL I’LL TRANSFER YOU TO OUR AUTOMATIC PAYMENT SYSTEM
‘welcome to automatic payment processing center’
for english press 1
Press -1
Operator will ask:
TO ENTER YOUR SUBSCRIBER ID# AND ZIP CODE PRESS 1
(IF YOU HAVE YOUR MEMBER/SUBSCRIBER ID# )
PRESS [1]
TO ENTER YOUR ZIP CODE AND LAST FOUR OF SOCIAL SECURITY NUMBER PRESS 2
(IF YOU DON’T HAVE YOUR SUBSCRIBER NUMBER)
PRESS [2]
If information doesn’t match the system Operator will ask
To speak to a represetnative press 2
Press [2]